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Order Info and Help Dear Valued Customer, You want top-notch service and satisfaction. And we aim to deliver... So please contact us with any questions or problems you have about shipping, returns and customer service. This way we can correct them for you so you, and everyone, can experience a more pleasant and efficient experience in the future. Before you contact us here's some information all our customers found helpful: Our Privacy Policy? We will never give your personal information to anyone. However, we will contact you once in awhile with important health information, special offers, and cutting-edge news you may find helpful. If you don't wish to receive these you can remove your name from our private list at any time. Shipping Problems? In most cases we use USPS Priority Mail Tracking to ship your package. This allows us to keep shipping costs to a minimum and still confirm delivery. We try to ship your package the same day you order. If it's after 4:00 pm EST then you might be scheduled for the next day. Normally you can expect delivery in 4 to 6 days. If it's been over 10 days you need to call us so we can help you. Our Return Policy? Simple. You have to be completely satisfied. All our products come with a full 60-day guarantee. If for any reason you're not completely satisfied please return the product (used or not) and we'll refund your purchase price... no questions asked! IMPORTANT: When you return a product please include the bottom portion of your receipt. This has your customer information on it we need to insure you get the proper credit. If you do not have your receipt then you must call us for a Return Authorization Number. How can I contact you? The best way is to email us at service@hampdenhealth.com or to simply call 888-655-7055. If you would like to contact us by regular mail our address is: Hampden Health, LLC |
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